Question 1

Do you provide OEM and ODM services for kids AI robots?

Accepted Answer

Yes. OEM covers brand logo, boot animation, exterior color and packaging while keeping core functions such as the touch screen, 4G/Wi-Fi connectivity and AI chatbot. ODM covers function development, hardware adjustment and software optimization led by our in-house R&D team.

Question 2

Which AI models power the Zibby kids AI chatbot robot?

Accepted Answer

Zibby currently runs on multiple large language models including DeepSeek, Doubao and Qwen. For ODM projects, model selection and API integration are evaluated per target market and data-compliance requirements.

Question 3

Does the robot work without home Wi-Fi?

Accepted Answer

Yes. Zibby supports both Wi-Fi and 4G SIM connectivity, so children can keep using AI conversation and learning features outside the home where cellular coverage is available.

Question 4

What is the typical production lead time?

Accepted Answer

Standard orders typically ship in about 20 days after sample and specification approval. Customized OEM/ODM projects are scheduled according to the scope of design, testing and packaging changes.

Question 5

Which markets do you export to and what shipping terms do you support?

Accepted Answer

We supply buyers in North America, South America, Europe and other regions, shipping from Shenzhen Yantian port. DDP and DAP terms are supported to simplify import for distributors and retailers.

Question 6

How can I start a sourcing project with MardijAI?

Accepted Answer

Send your target market, age group, quantity range and customization needs to info@Mardijai.com or through our Alibaba contact page. Our team will recommend a suitable model and arrange sample evaluation.

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